Alto IRA · Information Security & Technology
Pilot program

Tinker Time × AI Program

A forward deployed engineering pilot. Each week, Aaron's team embeds with a different function for a dedicated Tinker Time day, rapidly identifying and prototyping high-impact AI use cases. One function per week. Five functions. Prove the model, then scale it.

What is this?

Tinker Time is Alto's innovation format: step away from routine, build something new, ship by end of day. This pilot extends that model into a weekly rotation across five functional teams.

Aaron's team embeds directly with each function, identifies their highest-friction workflows, and rapidly prototypes AI-powered solutions. Starting with Ops, Legal/Compliance, and Finance to prove the model, then expanding company-wide.

How it works

Each function gets a Tinker Time

One dedicated day per function per week. Exec nominates 2 participants. They bring 5 big problems. We build.

Pilot → operating model

5 functions over ~5 weeks proves the repeatable pattern. Success means we rerun with new participants and expand company-wide.

"No idea is too small, odd, or ambitious to try. A failed prototype is still a success if we learned something."

Guiding principles

1
Innovation over perfection. Working concept, not finished product.
2
Playful experimentation. Curiosity is the strategy.
3
Fail fast, learn faster. Every prototype teaches something.
4
Share and inspire. End with a demo and a launch window.

Weekly rotation

Each function gets one dedicated Tinker Time day per week. 2 participants per group, 5 big problems each.

Function Participants Focus areas
Legal & Compliance 2 nominees Contract review, regulatory tracking, compliance reporting, policy maintenance, audit prep
Support 2 nominees Ticket triage, knowledge base, response drafting, escalation routing, SLA tracking
Success 2 nominees Client onboarding, health scoring, renewal workflows, QBR prep, churn signals
Finance (FinOps) 2 nominees Reconciliation, expense categorization, reporting, forecasting, vendor payments
RevOps 2 nominees Pipeline hygiene, lead routing, commission calcs, CRM data quality, funnel reporting

Each Tinker Time day

1 hr brainstormSurface the pain
Idea selectionPick the build
BuildHeads-down prototyping
MVP by EODDemo + next steps

Pilot timeline

Week 0
Kickoff

Monday April 14. Exec call. Each leader nominates 2 participants and submits a list of repetitive tasks with weekly time estimates.

Weeks 1-2
Prep + first sessions

Aaron assesses submitted tasks. First Tinker Time sessions begin. April 17 and April 21 are the initial dates on the board.

Weeks 3-5
Full rotation

All 5 functions complete their Tinker Time day. MVPs tested, feedback collected, outcomes documented.

Post-pilot
Scale or iterate

Evaluate pilot results. Successful use cases go to production. Model repeats with new participants or expands to new functions.

What each function brings

Before their Tinker Time

Each exec nominates up to 2 participants from their team and submits:

• List of repetitive, time-consuming tasks

• Estimated weekly hours spent on each

• Any known dependencies or blockers

What they walk away with

• A working prototype or proof of concept

• Clear assessment: time saved, accuracy, scalability

• Documentation of what worked, what didn't

• A potential launch window for production use

Success metrics

Time saved
Hours/week per use case
Accuracy
AI output vs. manual
Scalability
Extends to other teams?
Adoption
Are people using it daily?

Discovery channels (post-pilot)

Each function gets a dedicated Slack channel for ongoing automation discovery:

#discovery-finops-automation #discovery-l&c-automation #discovery-success-automation #discovery-support-automation #discovery-revops-automation

Proven track record

Past Tinker Time experiments that became real tools:

Patchy
Automated patch mgmt
Mac Migrator
Open source migration
Privileges
Smarter elevated perms
Okta FastPass
Seamless auth

Tinker Time is where curiosity meets creativity. Now it deploys across every function.